MAX LOADX HELP CENTER

Support

Submit an issue securely and keep the reference number shown after submission.

Before you submit

Include the relevant customer ID, listing code, offer code, or trip code in your message when available. Do not send passwords, OTPs, card PINs, private keys, or unnecessary KYC document images.

Send a support request

Never send your password, OTP, card PIN, or private key.

Account deletion

To request permanent account and associated-data deletion, use the dedicated Account Deletion page.